We built a voice-agent platform that automates inbound and outbound business calls — not with scripted bots that hang up on interruptions, but with agents that talk like humans and operate business systems mid-conversation.
The platform handles call scheduling, CRM updates, calendar bookings and more — all while maintaining sub-800ms response latency at hundreds of simultaneous calls.
Call-heavy businesses couldn't scale phone operations with the tools available. Every voice bot on the market worked perfectly until the caller interrupted, asked something unexpected, or needed a real answer — at which point it stalled, looped or dropped the call.
The problem wasn't the voice quality. It was that bots had no way to reason through a real conversation, and no safe mechanism to operate CRMs or calendars while talking — so every live system access required a human.
A continuous STT → LLM → TTS loop with interruption handling and natural turn-taking — the agent listens, thinks and responds in under 800ms at the 95th percentile.
Agents can operate CRMs, calendars and accounting systems mid-conversation — but only through a strict guardrailed framework. Zero unconstrained tool executions reach production.
Out-of-the-box connections to CRM, scheduling and accounting platforms — so agents can look up records, book appointments and log calls without leaving the conversation.
Campaign-scale outbound calling with built-in do-not-call register washing — ensuring compliance at volume before a single call is placed.
P95 Response Latency
End-to-end voice response — from the caller finishing their sentence to the agent's reply — at the 95th percentile.
Unconstrained Tool Executions
Every CRM, calendar and system action runs through the guardrail framework. No agent operates a live system without a validated, deterministic call path.
Simultaneous Calls
The platform handles hundreds of concurrent inbound and outbound calls without degradation in latency or accuracy.